To all companies the key priority has been the safety and well-being of their employees during the Covid-19 crisis. But now a long-haul approach has to be based on two crucial ideas:
During this first phase, companies have sought to ensure their workers’ physical safety and security. We all have taken actions to protect team-members by allowing them to work from home, even to stay at home without working and receiving their salaries; for those “essential” workers measures have been implemented to sanitize work areas as well as to minimize the risk of infection.
We have all been experiencing a tough time trying to cope with this situation, doing our best effort to effectively communicating with our employees; as an example in Onilog we establish a weekly video conference simultaneously between all of our business units and I to provide direct information to all about the situation and to be able to answer their concerns immediately. Likewise, we also had constant communication with our clients working together to implement all the needed procedures in the “essential” processes or operations in order to be able to continue production during this phase, while helping to minimize the negative effect in the “non-essential processes” which had to close its production since two-months ago.
Now we are planning how to re-open our “non-essential” businesses. In doing so, we all must consider the broad spectrum of our employees’ needs, beyond just creating a physically safe workplace. Which may be:
Although we do not yet know when this phase will start, we should start our preparation to it. Definitively is going to be a challenge due to the uncertainty of how deep is going to be impacted the economy world-wide; as an alternative to just plan to downside our companies we should consider options to reinvent ourselves looking to create services or solutions that are not yet available but will position ourselves to thrive under the “New Normality”.
To do so, we will need to nurture our relationship with our collaborators and consider their opinions and knowledge in our planning process; a leadership more open, collaborative, inclusive, human-focused is going to be needed from now on.
Based in article “Lead Your Team Into a Post-Pandemic World” by Hubert Joly published by Harvard Business Review on May 8, 2020, Guillermo Fernandez
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